Laser Design Templates

Customer Support

Shipping and Delivery

Our templates are software downloadable files. We don’t ship any physical products. Delivery of the template files will be via electronic mail to the email address provided during your account setup. 

Returns & Exchanges

We do not allow any returns or exchanges as per our Terms of Service

FAQ

Here are some of the frequently asked questions by our customers. If you have any other questions not answered here, please feel free to connect with us us via our contact form

Downloadable template files are available after successful payment has been made via our payment provider. An email link for the template download will be sent to your email address provided during registration.

Previously bought templates can be downloaded from your account page

All of our designs are scalable vector graphics that you can scale to your desired size. 

Do however take note that scaling of boxes or designs where parts have to fit together is not recommended. These designs are specifically designed for a material thickness as stated on the template description.  

You can either split the design pieces into multiple sheets that will fit onto your bed or contract a supplier with a larger machine bed size to manufacture your product. 

Our templates are designed for specific material thicknesses and can be produced out of MDF, Acrylic and plywood. Before choosing any material to cut in your machine, please ensure that it is laser safe to prevent damages to your machine or yourself. 

We are more than happy to bring your creative ideas to life. If you require any custom or personalized designs please talk to us.